Application Analyst Job at SWINBURNE UNIVERSITY OF TECHNOLOGY
- Application Execution Team
- Full time, continuous position, Hawthorn
- Attractive salary and benefits
About the role
Swinburne embarks on an exciting journey, working towards our new vision of bringing people and technology together to build a better world. We are looking for a motivated Application Analyst to work in partnership with stakeholders and colleagues to develop enhancements to the many applications in use across the University. This involves analyzing and defining business requirements, supporting user testing, and re-engineering business processes. In collaboration with members of the University’s various business units, this position is responsible for driving high-level customer service to ensure recognition and responsiveness to the needs of internal and external customers.
You will be an excellent communicator and facilitate cross-training between support teams to provide support to learning and teaching systems, student and research systems, and business systems, based on variations in the request.
This position resides in the Students and Research, Application Run team in the Information Technology – Application Services department. The Student & Research, Application Run team is focused on maintaining a high level of availability for its portfolio of application services, which underpin various University business processes and serve thousands of staff and university students.
The team’s goal is to optimize the operational efficiency of University staff and provide an excellent student experience.
To be suitable for this role, you will need to have experience in the key responsibilities below:
- Good understanding of highly technical information and functions (e.g. system APIs such as SOAP and REST).
- Oracle and SQL scripting
- Experience in software incident management and problem management, including
- investigation, resolution and communication.
- Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.
About Swinburne University of Technology
Swinburne Horizon 2025 builds on our understanding of future challenges. With this new strategic plan, we choose to make Swinburne the prototype of a new and different university – one that is truly technology, innovation and entrepreneurship driven, and proud of it. We are committed to a differentiated university offer in terms of teaching and research, so that:
- Every Swinburne learner gains work experience
- Every Swinburne graduate gets a job
- Each Swinburne partner receives a technology solution
- Swinburne is the prototype of global best practice
Achieving our 2025 moon shots depends on our ability to work collectively, always, like One Swinburne.
Please submit your CV and a cover letter explaining why you think you are suitable for this position.
For more information on this role and to view the job description; please click “apply” or click it at the bottom of the ad.
Please note: Appointment to this position is subject to passing a child labor check.
If you are experiencing technical difficulties with your application, please contact Swinburne’s Talent Acquisition team at [email protected]
Applications closed: 5 p.m., Friday, June 24, 2022
Swinburne offers flexible work options, time off and parental/caregiver policies to support work-life balance.
Diversity and Inclusion
Swinburne is a large, culturally diverse organization and we pride ourselves on our commitment to equity and inclusion through key initiatives. For more information on all of our initiatives, visit our Equity and Diversity website
We welcome and encourage applicants from diverse backgrounds to apply.
We are committed to making the recruitment process fair and equitable for all of our applicants. If you have specific accessibility or support needs, please contact Maree Norden, Diversity and Inclusion Manager at [email protected]
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
For any support please contact our Indigenous Employment Coordinator at [email protected] or for more information on our Indigenous Strategies please follow the link to our RAP Reconciliation Action Plan
Victoria’s Minister of Health orders require all workers at Swinburne to be fully vaccinated against COVID-19, unless they are an excepted person as defined by the Compulsory Vaccination Order 2021 COVID-19 pandemic (specified workers) (#1). All applicants must therefore be able to comply with this requirement.
We are a Circle Back 2022 employer – we are committed to responding to every candidate.