Do you want to download external content

When opening an email in Outlook, if it shows a message saying I don’t want to download external content, here is how to solve the problem. It appears when the email client tries to download the entire message or images from another server. As this setting is disabled by default, you may encounter this pop-up message when you receive an email containing items from another server.

The whole message says something like this:

Do you want to download external content?
Some of the content of this email is on another server.
Downloading this content may inform the sender, who may be a spammer, that your email address is valid and that you have opened the message.
Clicking No allows you to send this message without downloading external content.

To resolve this problem, you must disable the option that prevents Outlook from automatically downloading images in standard HTML emails. There are three ways to do this – using the built-in options, Local Group Policy Editor and Registry Editor.

Do you want to download external content – ​​Outlook

To fix Do you want to download external content error message in Outlook, follow these steps:

  1. Enable Automatic Image Download Using the Trust Center
  2. Enable Automatic Image Download Using Group Policy
  3. Allow automatic image download using registry

To learn more about these steps, keep reading.

1]Enable automatic image upload using Trust Center

Do you want to download external content - Outlook

To enable automatic image downloads using the Trust Center or built-in settings, follow these steps:

  • Open Outlook on your computer.
  • Click on File > Options to open the Outlook Options panel.
  • Go to Trust Center tongue.
  • Click it Trust Center Settings button.
  • Go to the Automatic download tongue.
  • Remove the tick from Do not automatically download images in standard HTML emails or RSS items check box.
  • Remove the tick from Do not upload images in encrypted or signed HTML emails check box.
  • Click it OKAY button.

Then you should have no more problems.

2]Enable Automatic Image Download Using Group Policy

Do you want to download external content - Outlook

To enable automatic image download using the Local Group Policy Editor, follow these steps:

  • Hurry Win + R to open the Run prompt.
  • Type gpedit.msc and hit it Walk in button.
  • Navigate to this path: User Configuration > Administrative Templates > Microsoft Outlook 2016 > Security > Automatic Image Upload Settings.
  • Double click on the Do not allow content to be downloaded from secure areas setting.
  • Choose the Disabled option.
  • Click it OKAY button.
  • Double click on the Automatically download email content from people in the Safe Senders and Safe Recipients lists setting.
  • Choose the Enabled option.
  • Click it OKAY button.

Then close all windows and restart the Outlook application. Hope you can’t find the problem anymore.

3]Allow automatic image download using registry

Do you want to download external content - Outlook

To enable automatic image downloading using Registry Editor, follow these steps:

  • Hurry Win + R > type regedit > press the Walk in button.
  • Click it Yes option in the UAC prompt.
  • Navigate to this path: HKEY_CURRENT_USERSoftwarePoliciesMicrosoftoffice16.0
  • Right click on 16.0 > New > Key and name it like outlook.
  • Right click on Outlook > New > Key and set the name as options.
  • Right click on options > New > Key and name it like mail.
  • Right click on mail > New > DWORD (32-bit) value.
  • Name it like unlock safe area.
  • Create another REG_DWORD value and set the name as unblock specific senders.
  • Double click on each of them and set the value data as 1.
  • Click it OKAY button and restart your computer.

Then you can open Outlook application without any error.

Lily: The operation failed due to a registry or installation problem – Outlook

What is external content in Outlook?

External content means images and other elements that are included in an HTML email and must be downloaded from another server. Since these things have to come from a third-party server, that justifies the name, external content. An email can contain external images and iframes.

How do I download content from Outlook?

To save an attachment from Outlook, you must first open the email. Next, find the attachment and click the arrow icon. Here you can find one of two options – Download, Save As. You can click either option to save or download the content from Outlook.

That’s all! I hope these guides have helped.

Lily: File cannot be opened message in Outlook – Outlook Data File.

Do you want to download external content - Outlook


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