DSNAP application hours extended on Saturday for several parishes
BATON ROUGE – The state has extended the hours that those affected by Hurricane Ida can call for disaster food assistance on Friday and Saturday.
The hotline to request Disaster SNAP benefits has been plagued by long waits and bottlenecks since launching earlier this week, as thousands of storm victims across 25 parishes began calling. The state designated a day for the victims based on their parishes and the first letter of their names.
“Residents of Phase 1 parishes have been asked to call on an alphabetical schedule based on their last name,” the department said in a statement Thursday. “However, during the first two days of the DSNAP application period, an overwhelming number of calls blocked the phone lines, resulting in dropped calls or long wait times. Sometimes the DSNAP line received up. at 350 calls per second. “
The state will accept calls from residents of East Baton Rouge, East Feliciana, Iberia, Orleans, Pointe Coupée, St. Bernard, St. Tammany, Washington, West Baton Rouge and West Feliciana parishes on Friday and Saturday. The line will remain open from 6.30 a.m. to 7.30 p.m.
Monday, phase 2 begins. he will serve Ascension, Assumption, Iberville, Jefferson, Livingston, Plaquemines, Sainte-Hélène, Saint-Martin (only the postal codes of the lower parish of Saint-Martin 70339 and 70380), Sainte-Marie and Tangipahoa parishes. Residents should call on the day indicated by the first letter of your last name. you can find more information here.