New Relic integrates logs into application performance monitoring

LAS VEGAS–(BUSINESS WIRE)–FUTURESTACKNew relic (NYSE: NEWR), the observability company, announced enhancements to its Application Performance Monitoring (APM) to automatically collect logs in context with application metrics and traces. Logs are critical for observability, and automatically coupling log collection with APM allows engineers to immediately investigate relevant logs associated with their other telemetry data, helping them troubleshoot their applications faster. This new feature already improves 3X+ more value that New Relic customers receive compared to other observability platforms, which require over 13 different SKUs with disjointed experiences and legacy product-based pricing models.

Collecting logs can be a complex, manual, and often frustrating experience. Developers often need to request access to specific hosts and configure non-standard log forwarding to collect application logs separately from their APM metrics. To address these common limitations, New Relic has updated its Java, Ruby, and .NET APM agents to automatically collect and ingest application logs. With this new feature, New Relic makes logging easier for developers by simplifying the transfer of logs directly from the APM agent, providing logs in context, and improving the APM UI to display relevant logs that are automatically associated with other telemetry data for APM to reduce context. -switching. Engineers no longer have to worry about manual, non-standard log forwarding, and will still benefit from granular configuration options to customize log collection with the ability to unsubscribe at any time.

“Our customers have told us that they have two main issues with logging: the first is the ability to collect log data; the second is to contextualize the data to make it usable. When troubleshooting an issue, our customers shouldn’t have to switch context within the user interface to navigate the wealth of information available,” said Wendy Shepperd, Senior Vice President and General Product Manager of New Relic. “Now, with a single agent deployment for supported application languages, engineers have a simple yet holistic solution to quickly see and act on all their telemetry in context. The new feature automatically organizes data, such as entity GUIDs for related APM service entities, including application logs, so highly correlated telemetry logs are already visible right out of the box.

With the latest versions of Java, Ruby, and .NET agents for supported frameworks, New Relic customers can view application logs in context with APM metrics, traces, and events, eliminating the need to switch between screens ; collect and push logs to New Relic with little to maintain or rely on manual configurations; and access logs in APM with enhanced UI enhancements. Additionally, the update includes robust support for security, compliance, and control:

  • Data security: Hide, obfuscate and prevent sending PII, PHI or any other sensitive data via detailed information. security settings.
  • Ingestion Control: Use in-agent log sampling to manage ingested volume and avoid double billing to keep receiving 3X more value than other log management solutions.
  • Conformity: Log collection disabled by default for HIPAA, FedRAMP, and accounts where high security mode is used, even after agent upgrade.
  • Deactivation at any time: Disable automatic forwarding by configuring your agent at any time or from the Data Management Hub in New Relic.

New Relic application performance monitoring with the in-context auto-login feature is generally available for Java 7.7.0, Ruby 8.7.0, and .NET 9.7.2 agent versions. New Relic will enable automatic in-context logs for Node.js, Python, Go, and PHP agents in the coming quarters. For more information, read our blog post.

About the new relic

As a leader in observability, New Relic gives engineers a data-driven approach to planning, building, deploying, and running great software. New Relic provides the only unified data platform that enables engineers to get all telemetry (metrics, events, logs, and traces) combined with powerful comprehensive analysis tools to help engineers do their best with data, not opinions. Offered through the industry’s first intuitive and predictable usage-based pricing, New Relic gives engineers better value by helping to improve planning cycle times, change failure rates, frequency versions and average resolution time. This helps the world’s leading brands including American Red Cross, Australia Post, Banco Inter, Chegg, Gojek, Signify Health, TopGolf, World Fuel Services (WFS) and Zalora improve uptime, reliability and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

Forward-looking statements

This press release contains “forward-looking” statements, as that term is defined under federal securities laws, including, but not limited to, statements regarding New Relic I/O, including benefits, related anticipated future results and opportunities. The achievement or success of the matters covered by these forward-looking statements are based on New Relic’s current assumptions, expectations and beliefs and are subject to substantial risks, uncertainties, assumptions and changes in circumstances that may cause actual results, New Relic’s performance or achievements differ materially from those expressed or implied by any forward-looking statement. Further information about factors that could affect New Relic’s financial and other results and the forward-looking statements contained in this press release are included in New Relic’s filings with the SEC from time to time, including in New Relic’s most recent Form 10-K, particularly under the headings “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations”. Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC website at www.sec.gov. New Relic undertakes no obligation and does not intend to update these forward-looking statements except as required by law.


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